FEATURE ARTICLE...
 Changing Technical Support for the Better - Marketing the New Team (Part 3 of 3)
This is the third article in a three part series on how a company can reinvent their technical support department for the better. The article show how to market your new technical support team to your customers and how to solicit feedback from your customers as a way to motivate the team and help in future marketing efforts.
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 Regional Manufacturing Shows Much Easier for CFO’s to Cost-Justify
With rapidly increasing airfares, hotel stays, car rentals, the big manufacturing tradeshows, like Manufacturing Week among others, may not have the cost-justification to cover the travel, let alone cost of entry fees. The same is not true for local manufacturing expos.
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