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Microsoft Navision Attain for CRM

By Microsoft Business Solutions

Current Version: n/a 
 
Product Description  

 

Solutions for Customer Relationship Management

Build Lasting Business Relationships


To stay competitive today, you must be able to find and keep the right customers and manage those relationships for maximum value. You need a business management system that gives you the information you need to help you identify and focus on those customers who are profitable not only today but tomorrow, too.

Find Your Sweet Spot
Some of your customer relationships are more lucrative than others. Microsoft Navision Attain helps you find and focus on your most profitable ones. Access to sales information lets you identify them, and superior service and more efficient sales and marketing functionality helps you hold on to them.

Make Every Interaction Count
A customer calls with a question only to have to repeat it to three different operators before finally getting an answer. Sound familiar? This becomes a thing of the past with Microsoft Navision Attain. By providing your customer service employees with access to all customer data, you will improve the quality of every business interaction. Make every one of your customers feel important and they will come back to do business with you time and again.

Provide Great Service Profitably
Using Microsoft Navision Attain, you can create personal profiles for each customer that help you provide an exceptional level of customer service, every time. What's more, you can do it profitably because Microsoft Navision Attain provides you with the information you need to make cost-effective decisions.


 
Contact Information
 
Website: http://www.navision-us.com
 
Support: phone: 800-552-8478
email: navisionsupport@navision-us.com
 
Sales & Marketing: phone: 800-552-8478
email: a-nicolr@microsoft.com
 
Marketing
 
Target Customer Profile:  
Mid-size companies
 
 
Download/Demo Available: Yes 
 
Average Price:   Not Available (based on a single location: 1-5 users)
 
Target Business Size:   Large ($25 - $100 million Revenue)
 
No. Installations: Not Available
 
Target Country(s):
United Kingdom
 
Target Industry(s): (Horizontal)
(Horizontal)
 
Implementation/Support
 
Certification Program: Yes
 
Implementation Services: Recommended
 
Avg. Implementation Period: 1-3 Months
 
Support Services: Not Available
 
ASP/Hosted Solution: No
 
Technical
 
Client Operating
System(s):
Windows NT Workstation
Windows 2000
WIN 98
Other: Windows XP
 
Server Operating
Systems(s):
AS/400
BizTalk
Citrix
IBM AIX
MS Commerce Server
MS Internet Information Server
Windows 2000
Windows NT
 
Development Tools: C/AL
 
Database(s) Supported: Proprietary
Microsoft SQL Server
 
User Interface: Windows
 
Customization: Yes
 
Industry Standards
Supported:
ADO Compliant
MAPI Compliant
ODBC Compliant
OLE 2/ActiveX Compliant
XML
 
Business Functionality
 
General Classification: Enterprise Resource Planning (ERP)
 
Functionality:
Customer Relationship Management
- Activity Scheduling
- Contact Management
- Customer Self Service
- Email Integration
- Marketing Management
- Project Opportunity Tracking
- Proposal Tracking
- Sales Force Automation
E-Business
- Business-2-Business Commerce
- Business-2-Consumer Commerce
- Catalog Management
- E-Invoice
- E-Order
- E-Purchase
Electronic Banking
- Electonic Funds Transfer
Fixed Assets/Depreciation
- Asset Depreciation
- Asset Disposal
- General Ledger Interface
- Image Attachements
General Accounting (GL, AP, AR, CM)
- Accounts Payable
- Accounts Receivable
- Bank Reconcilliation
- Budgeting/Forecasting
- Cash Management
- Financial Statement Design
- General Ledger
- Multi-Currency
- Multi-Lingual
Human Resources/Emp Benefits
- Benefits Administration
- Deffered Compensation
- Employee Attendance Management
Inventory
- Bar Coding
- Inventory Transfers
- Lot Expirations
- Multiple Units of Measurement
- Multiple warehouses
- Negative Quantities
- Track Lots
- Track Serial Numbers
- Track Vendor Part Numbers
- Warehouse Management
Manufacturing
- Assembly/Light Manufacturing
- Bill of Materials
- Capacity Requirements Planning
- Discrete Manufacturing
- Make to Order
- Make to Stock
- Material Requirements Planning
- Sales Forecasting
- Shop Floor Control
Payroll
- Direct Deposit
- Federal Magnetic Media
- Payroll (Canada)
- Payroll (USA)
- Time Card Entry
Project/Job Costing
- Allow Multiple Budgets
- AP,AR,PR,GL,INV Integration
- Budget Vs Actual Analysis
- Estimates
- Phase/Lot Level Tracking
- Track Original Budget
- Track Units & Dollars
- Work-In-Process
Purchasing
- Change Orders
- Inventory Control
- Purchase Order Processing
- Receiving
- Returns
- Shipment Invoice Matching
Report Writer
- 3rd Party
- On-line Inquiry
- Proprietary
- Web/HTML Reports
Sales Distribution
- Bill of Materials
- Inventory Control
- Invoicing
- Sales Analysis
- Sales Force Management
- Sales Order Processing
- Sales Returns
- Shipping
Service Management
- Call Entry/Dispatch Switch Board
- Inventory Control
- Invoicing
- Job Tracking
- Maintenance Scheduling
- Purchase Orders
- Service Billing
- Work Orders
Supply Chain Management
- Replenishment Planning
- Supply Chain Management
- Warehouse Management
Trial Balance
- Trial Balance
W-2/1099
- W-2/1099
 
System Independence: Stand-a-Lone
 
 
Additional Information:  


 
 
This product integrates to the following other solutions...
 
Other solutions that integrate with this product...
Prodagio AP (Accounts Payable) Business Intelligence
EDI-Integrated Suite Enterprise Resource Planning (ERP)
Order~Stream Point of Sale
ActivityPI Time & Billing
 




Note: The vendor profile above for (Microsoft Navision Attain for CRM
) is not written by Accounting Software 411. Information is provided and maintained by the vendor Microsoft Business Solutions and/or by third party sources. Accounting Software 411 confirms basic company data prior to posting a profile. The above information is not a review or endorsement by Accounting Software 411 of the product.



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