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Date Posted: 4/29/2008

Tyler Technologies Earns Financial Management Software Contract with Hagerstown, Maryland

DALLAS--(BUSINESS WIRE)--Tyler Technologies, Inc. (NYSE: TYL - News) announced today that it has signed an agreement with the City of Hagerstown, Maryland to implement Tyler’s MUNIS financial management solution. In addition to software licenses, the contract includes related professional services, maintenance and support.

The City of Hagerstown selected a range of applications from Tyler’s MUNIS financial and human resource product suites. It also purchased MUNIS revenue modules, including Maryland Tax and Utility Billing. Hagerstown will employ several integrated solutions to optimize reporting and customer service. These include MUNIS Business Objects, Tyler Content Manager for MUNIS, Tyler Forms Processing, and MUNIS Citizen and Business Self Service.

Scott Nicewarner, IT manager for Hagerstown, said that the City was in need of an Enterprise Resource Planning (ERP) solution vendor that would partner with the City to meet its current and future needs. “Having used the same mainframe system for over 25 years, we needed to find a software vendor that would be a partner in the process and not just an implementer. We feel that Tyler fit this criterion very well. Tyler’s MUNIS system proved to be the most comprehensive integrated financial solution for the City of Hagerstown,” he explained.

Nicewarner also noted that Tyler’s ability to fulfill the accounting needs of Hagerstown’s utility operations and to provide the tools to enable the City to improve service to citizens factored into the decision. “We deal with not only general municipal accounting operations, but also utility operations for water, sewer, and electricity—a requirement that not all local government software providers can satisfy. The ability to be comfortable with the utility side of our operations was key in our decision-making process. Additionally, it is important that we provide our citizens the same relationship benefits with technology that they have come to expect from their bank, retail store, and other companies they do business with both online and in person. Tyler’s MUNIS solution positions us to provide these services,” he said.

According to Richard Peterson, Jr., president of Tyler’s MUNIS Financial Management Solutions, this latest agreement reflects both Tyler’s strong presence in the region and Tyler’s overall expertise in serving public sector agencies. “Tyler’s MUNIS financial management solution has secured a reputation for its ability to satisfy the needs of public sector clients nationwide. Our recent contract with the City of Hagerstown speaks to Tyler’s continued growth, as well as our commitment to serving the region. We welcome Hagerstown and look forward to a successful partnership for years to come,” he stated.

Located in western Maryland, Hagerstown was founded in 1762 by Jonathan Hager. The city has a population of 39,000 and serves as the county seat for Washington County. Hagerstown is a convenient distance to both Baltimore and Washington, D.C.

Based in Dallas, Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to make local government more accessible to the public, more responsive to needs of citizens, and more efficient. Tyler’s client base includes more than 7,000 local government offices throughout all 50 states, Canada, Puerto Rico and the United Kingdom. Tyler has been named one of “America’s 200 Best Small Companies” by Forbes Magazine and one of “America’s 100 Most Trustworthy Companies” by Audit Integrity, an independent research firm. More information about Tyler Technologies can be found at

Tyler Technologies, Inc. has included in this press release “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 concerning its business and operations. Tyler Technologies expressly disclaims any obligation to release publicly any updates or revisions to these forward-looking statements to reflect any change in its expectations. These expectations and the related statements are inherently subject to risks and uncertainties that could cause actual results to differ materially from those set forth in, contemplated by, or underlying the forward-looking statements. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to, changes in competition, changes in general economic conditions, changes in the budgets and regulatory environments of the Company’s customers, risks associated with the development of new products and the enhancement of existing products, the ability to attract and retain qualified personnel, and other risks detailed from time to time in the Company’s filings with the Securities and Exchange Commission.


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