Division of Norwalk Furniture Corporation Selects Concord to Implement the Made2Manage Enterprise Business System

SOURCE: Made2Manage Systems Inc.

INDIANAPOLIS, Jan. 17 /PRNewswire/ --Enterprise business system provider Made2Manage Systems Inc. (Nasdaq: MTMS - news), today announced that Norwalk Furniture Corporation-Wood Products Division has selected premier value-added reseller Concord Business Systems to implement the Made2Manage System throughout it's operations.

The wood products division of Norwalk Corporation, the company known for its ``Furniture Idea'' slogan of giving customers exactly what they want, has found exactly what it wants in Concord and the Made2Manage Enterprise Business System. Norwalk wood products division specializes in wood lumber sales and manufacturing wood components for upholstered furniture.

The subsidiary was founded over thirty years ago and has approximately 125 employees at its Cookeville, Tennessee, location. Debbie Hall, controller for Norwalk wood products division, explained, ``We wanted a fully integrated system across the board. We aim to diversify and grow the organization and we saw that Made2Manage could help us do this cost effectively, without adding to our current staffing levels.''

``We selected Made2Manage because we needed a system that could handle work from the sawmill to the rough mill and finish mill,'' Hall said. ``We found systems that could handle one and not the other, but Made2Manage was flexible enough to adapt to the unique requirements of both.'' Hall also noted that the Windows®-based Made2Manage system was a hit, as users were already very familiar and comfortable with the look and feel of the system.

Hall says that Norwalk wood products division expects Made2Manage will improve customer service by providing real-time information to sales representatives to help them achieve sales goals and expectations. ``We also expect that management will enjoy more reliable data, quicker, from the Made2Manage system,'' Hall said.

Concord Business Systems will begin a phased implementation of the Made2Manage system, along the two lines of the business (wood lumber sales and manufacturing furniture components). A project manager and a team of implementation consultants from Concord will oversee every step of the project, following Concord's structured project management methodology.

``From myself through to management and all others involved in this decision, we feel very confident that we have picked the right product in Made2Manage and the right people to implement it in Concord,'' said Dick Campbell, president of Norwalk wood products. ``We have been very impressed with the Concord team and I have enjoyed our relationship thus far and look forward to it continuing.''

``Concord is very excited to work with a subsidiary of such a well respected company as Norwalk. Their choice of Concord and Made2Manage is further confirmation that Concord offers expertise and a product best suited to meet and exceed the needs of the wood products' industry,'' said Stan Usry, president and co-owner of Concord Business Systems. ``We look forward to a successful implementation and great results for Norwalk wood products.''

About Concord Business Systems

Concord Business Systems provides evaluation, implementation and customization services to manufacturing businesses throughout the United States and Canada. Concord offers specific expertise in the wood products industry and boasts a strong customer base in the industry throughout the South East. Concord has an extremely successful relationship with Made2Manage Systems and is a premier business partner, servicing Alabama, Georgia, South Carolina and Tennessee. For more information about Concord Business Systems, call (800) 429-0268, or visit www.concord-solutions.com .

About Made2Manage Systems Inc.

Made2Manage Systems helps mid-market manufacturers improve access to real- time information for their critical business decisions. The Made2Manage Enterprise Business System offers one complete integrated application solution for automating business processes from selling and design, finance and human resources, customer service and support, through scheduling and distribution. This end-to-end solution, which utilizes Microsoft-based technology, helps strengthen customer relationships, enhance collaboration throughout the supply chain and develop employees.

For the fifth consecutive year, Made2Manage Systems was named to MSI's ``Top 100 Software Vendors'' and for the fourth consecutive year to start magazine's ``Hottest Companies.'' Also, for the third time, the company was listed on Software Magazine's ``Top 500.'' Visit the Made2Manage Web page at www.made2manage.com . Made2Manage Systems can be reached via e-mail at info@made2manage.com or by calling (800) 626-0220.

SOURCE: Made2Manage Systems Inc.

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