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Date Posted: 5/25/2011

Boy Scouts of America Selects Blackbaud CRM Solution as a Key Component for Organizational and IT Transformation

New solution will empower 10,000 BSA users
CHARLESTON, S.C.--(BUSINESS WIRE)-- Blackbaud, Inc. (Nasdaq: BLKB) today announced that the Boy Scouts of America—one of the nation’s largest, most prominent values-based youth development organizations—has chosen Blackbaud CRM software as the platform for its constituent relationship management efforts. Blackbaud CRM software will assist the BSA as it moves to a cutting-edge IT infrastructure offering an improved experience for its members and greater administrative efficiencies.

The Blackbaud CRM solution will be implemented at the Boy Scouts of America’s national office in Irving, Texas, as well as at its 296 local councils nationwide. Blackbaud’s CRM solution, which is specifically designed for the unique needs of nonprofits, will connect over 10,000 BSA users to a centralized database to enable better coordination and expansion of fundraising activities via direct-mail campaigns, product sales, and a direct dialogue with approximately 30 million alumni and supporters.

Historical transformation
As the BSA moves into its second century, it will use the Blackbaud CRM platform, along with other proven IT solutions from AT&T, Dell, and Microsoft, to increase operational efficiency. By using the Blackbaud platform, the BSA can maximize resources and enable its staff and volunteers to better cultivate donors and focus on its mission of preparing young people to become exceptional adults.

“Our organization is composed of thousands of BSA professionals with different computer skill levels. The user-friendliness and adaptability of Blackbaud CRM software make it a good match for our needs,” said Ron Tozzie, chief information officer for the Boy Scouts of America. “Also, we will engage Blackbaud to implement a best-practices workflow throughout our organization—giving us the benefit of its extensive nonprofit management experience and helping us as we continually work to be good stewards of our resources.”

Expanding fundraising
To raise funds for its vital youth programs, the BSA has a variety of fundraising initiatives, including a Friends of Scouting direct marketing campaign to contributors and businesses. Blackbaud CRM software offers many industry-leading direct marketing and Internet tools that will enhance BSA fundraising and donor relations.

“We’re extremely pleased that the Boy Scouts of America has chosen Blackbaud CRM as a key component to its organizational and IT transformation,” said Charlie Cumbaa, president of the enterprise customer business unit at Blackbaud. “The Blackbaud CRM solution will help the Boy Scouts of America work more efficiently, freeing up resources to benefit their local councils and Scouts.”

About the Boy Scouts of America
The Boy Scouts of America prepares young people for life by providing the nation’s foremost youth program of character development and values-based leadership training. The Scouting organization is composed of 2.7 million youth members between the ages of 7 and 21, and more than a million volunteers, in nearly 300 local councils throughout the United States and its territories. For more information on the Boy Scouts of America, please visit

About Blackbaud
Blackbaud is the leading global provider of software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions. Approximately 24,000 organizations—including The American Red Cross, Cancer Research UK, Earthjustice, International Fund for Animal Welfare, Lincoln Center, The Salvation Army, The Taft School, Tulsa Community Foundation, Ursinus College, the WGBH Educational Foundation, and Yale University—use one or more Blackbaud products and services for fundraising, constituent relationship management, financial management, website management, direct marketing, education administration, ticketing, business intelligence, prospect research, consulting, and analytics. Since 1981, Blackbaud’s sole focus and expertise has been partnering with nonprofits and providing them the solutions they need to make a difference in their local communities and worldwide. Headquartered in the United States, Blackbaud also has operations in Australia, Canada, Hong Kong, the Netherlands, and the United Kingdom. For more information, visit

Forward-looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements that involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: general economic risks; uncertainty regarding increased business and renewals from existing customers; continued success in sales growth; management of integration of acquired companies and other risks associated with acquisitions; risks associated with successful implementation of multiple integrated software products; the ability to attract and retain key personnel; risks related to our dividend policy and share repurchase program, including potential limitations on our ability to grow and the possibility that we might discontinue payment of dividends; risks relating to restrictions imposed by the credit facility; risks associated with management of growth; lengthy sales and implementation cycles, particularly in larger organization; technological changes that make our products and services less competitive; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at or upon request from Blackbaud's investor relations department. All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.


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