skotaiku wrote the following post on 1/29/2005 5:52:00 AM
I am a user of DacEasyv13(Accounting and Order Entry).
Some Orders we entered in Order Entry window did not change status to complete even when we have completely shipped the items. Besides, such problematic orders cause double posting of Cash in the General Ledger. I have up to 6 cases of this.
All payments received on such orders entered into the Order Entry Window get posted to Cash Account twice, one from the Order Entry and one from Billing Invoice.
Please help us out on what to do to correct the present problems and how to avoid future occurrence.
Thank you
Sunday Otaiku