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WFMwizard Workforce Management Software

By Better Plan

Current Version: 2.0 
 
Product Description  

 

WFMwizard is an innovative, complete and affordable Workforce Management software for small and medium inbound call centers and help desks. WFMwizard automates the complete call center operations weekly planning cycle: call volume forecasting, agents staffing calculations, shifts design optimization, agents scheduling, breaks Scheduling, "what-if" simulation and fully featured charts & reports. Starting at only US $1995, WFMwizard is the most comprehensive workforce management solution that is actually SOLD on the web today, and has a free trial version.


 
Contact Information
 
Website: http://www.wfmwizard.com
 
Support: phone:
email: sales@wfmwizard.com
 
Sales & Marketing: phone:
email: sales@wfmwizard.com
 
Marketing
 
Target Customer Profile:  
Workforce management professionals, call center operations managers, scheduling administrators
 
 
Download/Demo Available: Yes 
 
Average Price:   $2,000-4,999
(based on a single location: 1-5 users)
 
Target Business Size:   Medium ($1 - $25 million Revenue)
 
No. Installations: <25
 
Target Country(s):
Argentina
Australia
Austria
Belgium
Bulgaria
Brazil
Chile
Czech Republic
Germany
Denmark
Spain
Finland
France
United Kingdom
Global
Greece
India
Israel
Italy
Japan
Mexico
Netherlands
Norway
Sweden
United States
 
Target Industry(s): Telecommunications
 
Implementation/Support
 
Certification Program: No
 
Implementation Services: Not Required
 
Avg. Implementation Period: 0-5 days
 
Support Services: Email
On-site Consulting
Person to Person Phone Support
Printed Manuals
 
ASP/Hosted Solution: No
 
Technical
 
Client Operating
System(s):
Windows 2000
Windows XP
 
Server Operating
Systems(s):
Windows 2000
Windows 2003
Windows XP
 
Development Tools: Microsoft Visual Basic .Net
 
Database(s) Supported: Microsoft Access
 
User Interface: Windows
 
Customization: No
 
Industry Standards
Supported:
Not Available
 
Business Functionality
 
General Classification: Human Resource
 
Functionality:
 
System Independence: Stand-a-Lone
 
 
Additional Information:  


 
 
This product integrates to the following other solutions...
 
Other solutions that integrate with this product...
 




Note: The vendor profile above for (WFMwizard Workforce Management Software
) is not written by Accounting Software 411. Information is provided and maintained by the vendor Better Plan and/or by third party sources. Accounting Software 411 confirms basic company data prior to posting a profile. The above information is not a review or endorsement by Accounting Software 411 of the product.



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