The Service Manager

The Service Manager is a solution for field service organizations that provide installation, maintenance and service.

Shining Brow's Service Manager is designed for service contractors performing frequent and recurring services - typically weekly or monthly. The software helps organizations estimate the cost of providing service, create proposals, administer contracts and bill for services on recurring basis. Recording and tracking labor and route planning tools are vital. The solution provides methods needed to manage un-planned service events and track service history of assets located at customer sites.

The Service Manager helps automate service operations with powerful modules including estimating, proposals, route planning, work orders, scheduling, contract management, profitability analysis, billing and more. The Service Manager can improve productivity and help an organization’s ability to respond to customers with speed and agility.