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ServicePoint

By RTM Computer Solutions, Inc.

Current Version: 9.3.107 
 
Product Description  

 

A fully integrated vertical product, ServicePoint will help productively manage and simplify all facets of your service, support, and repair business. ServicePoint standard features include: Service Call Management, Scheduling / Dispatching, Billing, Contract Management, Reporting, Equipment Management


 
Contact Information
 
Website: http://www.rtmcs.com
 
Support: phone:
email: info@rtmcs.com
 
Sales & Marketing: phone: 866-879-3867
email: sales@rtmcs.com
 
Marketing
 
Target Customer Profile:  
Service businesses of all sizes.
 
 
Download/Demo Available: Yes 
 
Average Price:   $2,000-4,999
(based on a single location: 1-5 users)
 
Target Business Size:   Medium ($1 - $25 million Revenue)
 
No. Installations: 100-500
 
Target Country(s):
Aruba
Bahamas
Bermuda
Barbados
Canada
Cayman Islands
Global
Puerto Rico
Trinidad And Tobago
United States Minor Outlying Islands
United States
 
Target Industry(s): (Horizontal)
 
Implementation/Support
 
Certification Program: No
 
Implementation Services: Recommended
 
Avg. Implementation Period: 1-4 Weeks
 
Support Services: Email
Person to Person Phone Support
 
ASP/Hosted Solution: No
 
Technical
 
Client Operating
System(s):
Windows NT Workstation
Windows 2000
Windows XP
 
Server Operating
Systems(s):
Windows 2000
Windows 2003
Windows NT
Windows NT Workstation 4.0 Peer Network
Windows XP
 
Development Tools: Microsoft Visual Studio .NET
 
Database(s) Supported: Microsoft SQL Server
 
User Interface: Windows
 
Customization: Yes
 
Industry Standards
Supported:
ADO Compliant
COM+
OLE 2/ActiveX Compliant
 
Business Functionality
 
General Classification: Service Management
 
Functionality:
Business Intelligence
- Activity Based Management
- Data Analysis
Contact Management
Customer Relationship Management
- Activity Scheduling
- Contact Management
- Email Integration
- Help Desk Support
- Project Opportunity Tracking
- Proposal Tracking
Service Management
- Call Entry/Dispatch Switch Board
- Inventory Control
- Invoicing
- Job Tracking
- Maintenance Scheduling
- Service Billing
- Work Orders
Time and Billing
- Job Tracking
- Time Entry
 
System Independence: Add-on
 
 
Additional Information:  

Interfaces directly with Great Plains Dynamics, CounterPoint SQL from Radiant Systems, and Passport Business Solutions from Passport Software.
 
 
This product integrates to the following other solutions...
 
Other solutions that integrate with this product...
 




Note: The vendor profile above for (ServicePoint
) is not written by Accounting Software 411. Information is provided and maintained by the vendor RTM Computer Solutions, Inc. and/or by third party sources. Accounting Software 411 confirms basic company data prior to posting a profile. The above information is not a review or endorsement by Accounting Software 411 of the product.



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