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SAMPro Enterprise

By Data-Basics, Inc

Current Version: 9.0 
Product Description  


SAMPro Enterprise, Data-Basics' flagship software suite, provides a comprehensive service management, mobile workforce, and back office accounting platform for service management businesses, INCLUDING integrated CRM software and business analytics. The software components function seamlessly, enabling customers to proactively manage daily operations, automatically schedule and execute critical reporting and notification agendas, and communicate securely via the Web with technicians, customers, subcontractors and other suppliers. Essentially, customers have the ability to account for and respond to all service related activities in real time.

Operating in step with Data-Basics' signature Rules-Based Management tool, SAMPro Enterprise increases business efficiency by handling regular software situations on its own and raising flags as problems start to crop up. Using this technology, a company's core "rules" are established up front and are strategically reinforced throughout the organization.

One key component, SAMPro's Escalation Manager, automates much of the service workflow process, using pre-defined "escalation profiles" that enable the system to automatically e-mail, the parts manager if, for example, a work order is waiting on specific parts.

This automated functionality removes human intervention from routine processes, which helps customers generate a quick ROI for any business's service department. It also enables personnel to spend less time "babysitting" work orders and more time on critical up-selling or cross-selling opportunities.

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Note: The vendor profile above for (SAMPro Enterprise
) is not written by Accounting Software 411. Information is provided and maintained by the vendor Data-Basics, Inc and/or by third party sources. Accounting Software 411 confirms basic company data prior to posting a profile. The above information is not a review or endorsement by Accounting Software 411 of the product.

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