Maxwell Systems Launches Management Suite Version 6.5

Industry-leading construction business management solution lets dispatchers easily view the status of a work order or serviceperson in a single window on the dispatch board

Maxwell Systems, Inc., a leading provider of business management software solutions and services for the construction industry, announced today it has released Maxwell SystemsTM Management Suite 6.5, the latest version of its robust software solution that helps contractors manage and track projects.

Significant enhancements were made to the Service Management application. Most notably, dispatchers are now provided broader views of a company’s service calls directly from the dispatch board. The new Service Person View helps dispatchers manage service personnel workloads more easily, while an Expanded Calendar View lets dispatchers see workload schedules two weeks out to facilitate long-term scheduling. Service Management enhancements also include Work Order Reassignment, enabling dispatchers to reassign open work to the next day for smoother scheduling.

Management Suite helps companies operate efficiently, reduce costs, and increase profits. This comprehensive software solution offers Project Management, Financial Management, and Procurement Management, in addition to Service Management. Management Suite delivers real-time business intelligence through an executive dashboard known as the Business Center.

Jim Flynn, CEO of Maxwell Systems, states “We listened to our customers and improved the tools in Service Management to help contractors manage service contracts more effectively and cost-efficiently. By giving them the best-of-breed tools for efficient scheduling, we can help contractors increase their workload capacity and improve their customer service.”

The enhanced features in Service Management include the following features that further streamline the dispatch process:

> Service Person View is specifically designed to let dispatchers view the total number of calls each service person is assigned and the estimated times for each project.
> Expanded Calendar View extends dispatchers’ views of service personnel workload from seven days to 14 days to optimize scheduling.
> Work Order Reassignment by Day gives dispatchers the ability to quickly reassign open work from one day to the next, increasing awareness of time spent on the project and making scheduling more fluid.
> Update Work Order Status lets dispatchers move a call through each stage of completion—from “Open,” to “Dispatched,” to “Completed”—without opening any other windows.
> Work Order Activity View allows dispatchers to access a project’s work history by customer, service person, date, or any combination thereof. This allows for a better response to a customer’s or serviceperson’s questions about a call.

“Maxwell Systems takes great effort to make their fully-integrated solutions the very best they can be,” says Bill Davidson of Peterson Services Company. “The enhancements made to Management Suite, especially the service dispatch board, increase the product’s ease-of-use. With one click of the mouse, our dispatchers can easily move jobs from one day to the next, saving them time and effort. The best part is the customer support behind the solution. Maxwell Systems is constantly listening to its customers and evolving its solutions to meet the needs of its users. It’s what sets it apart from anything else on the market.”

PRICING AND AVAILABILITY
Maxwell Systems Management Suite 6.5 is available now. Customers can visit the Customer Zone for information. New customers interested in more information about the product can call 1-800-688-8226 or visit www.MaxwellSystems.com.

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