Managing CRM Processes for ISO Certification

ISO9000 certification understands the need for customer feedback, as a primary input into continuous improvement.

Event Information:

Event Type:	Webcast
Date(s):	6/19/2007 to 6/19/2007
Time:	11:00 AM - 12:00 PM
Address/Location:
Country:	USA

Any organization that has an ISO9000 certification understands the need for customer feedback, as a primary input into continuous improvement. When looking into CRM applications available in the industry today, the focus, for the most part, tends to fall into sales opportunities and sales force automation, without much emphasis on seeking ways to include customers and their interactions into the very fabric of the organization.

In this live webinar presentation you will experience how Exact e-Synergy provides end-to-end insight into an entire customer life-cycle, all within one application suite.

This webinar session is centered on the maintenance of ISO9000 certification with an eye on continuous

Printer Friendly

Email Page

Sponsor Message