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Sponsor Message
Ei Dynamics Sky

Date Posted: 5/10/2004

Closing The Gap: Using Technology To Create Loyal Customers

Event Information:

Event Type: Webcast
Country: USA
Your customers are your most important asset. The knowledge you have about your customers often plays a factor in whether they remain your customer. Traditionally, companies have run separate software systems to track their customer relationships, their financials, and their supply chain operations. Separate systems often lead to customers frustrated because they can't get timely and accurate answers to inquiries. Beyond customer service issues, companies also face increased operating costs when multiple software systems are in place.

There is another option. With an integrated enterprise solution, data that was once stored separately is shared across the organization. Efficient integration of your customer relationship management, financials and supply chain solutions can enable the real-time enterprise and eliminate as much as 25 - 50% of order errors that come from lack of integration. With the higher levels of service you'll be able to provide, you'll be able to grow a more loyal customer base and ultimately close the gap.

Join us for this informative webcast where you will learn how technology can be used to build closer relationships with your most important asset, your customers.

During this event you will learn:

--How to prioritize integration projects
--How integration will improve your customer relationships
--What efficiencies can be gained through integration and how this can positively impact your bottom line
--About Epicor Customers and how they've used an integrated solution to build customer loyalty


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Sponsor Message
Jonas Construction Buyer Guide Sky


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