Intuit's MRI Real Estate Solutions Adds Archstone-Smith to Client Roster

y management software solution

CLEVELAND--(BUSINESS WIRE)--Jan. 22, 2003--MRI Real Estate Solutions, an Intuit® company (NASDAQ:INTU - News), today announced that Archstone-Smith (NYSE:ASN - News) has selected MRI Residential Management software as its property management solution. MRI's web-based solution allows Archstone-Smith to streamline its on-site operations and enhance its customer service offering across its national portfolio of close to 80,000 apartments.

"Archstone-Smith strives to lead the apartment industry in innovation -- and aims to set the bar for excellence in terms of offering a superior customer experience," said Dan Amedro, chief information officer of Archstone-Smith. "That means embracing leading-edge technology to improve operational efficiencies and ultimately enhance enduring customer relationships. MRI's web-based solution is powered by workflow technology that streamlines on-site operations so our associates can spend more time doing what they do best -- delivering great customer service."

"We're very excited to work with Archstone-Smith to streamline and simplify how their associates do business," said Bob Lasser, vice president and general manager of MRI. "Our strategy is simple: to provide clients with solutions that are right for their business."

Archstone-Smith assembled a team of 16 associates to conduct an exhaustive search for a new property management software vendor. "MRI was the clear and unanimous choice," said Amedro. "MRI's role-centric solution is customized to each associate, who can quickly access the features and data in line with their specific job responsibilities from their own personal home page. Such workflow technologies ensure the leasing process runs smoothly, with less training requirements, which not only helps us fill apartments faster, it ensures a great experience for new residents."

Moreover, MRI Residential Management software allows Archstone-Smith to better track customer data. "With MRI, we can accurately track resident histories to better understand our customers and how to best accommodate their needs," said Amedro. "Plus, the system allows us to offer resident-only web sites through which our customers can view their account, renew their lease, pay rent and submit service requests online. In short, MRI Residential Management makes it significantly easier for our customers to do business with us."

Archstone-Smith began pilot testing of MRI in late 2002, and expects national implementation of the software by year-end 2003.

About Archstone-Smith

Archstone-Smith is one of the nation's leading owners, operators, developers and acquirers of apartments in protected locations in major metropolitan areas across the country. The company is ranked 371 on the Forbes Super500 list for 2002. With a total market capitalization of approximately $9.7 billion, Archstone-Smith has a strategic national presence with 227 garden communities and high-rise properties, representing a total of 79,894 units, including 2,161 units under construction, as of October 31, 2002. For more information, visit the company's web site at www.archstonesmith.com.

About MRI Real Estate Solutions

An Intuit company, MRI Real Estate Solutions is a leading provider of Information Technology solutions to the global property management industry. With targeted solutions for the multifamily, office, industrial and retail industries, MRI supports more than 4,500 software installations on five continents and in 36 countries. For more information visit www.realestate.intuit.com.

About Intuit Inc.

Intuit Inc. (NASDAQ:INTU - News) is a leading provider of business and financial management solutions for small businesses, consumers and accounting professionals. Its flagship products and services, including QuickBooks®, Quicken® and TurboTax®, simplify small business management and payroll processing, personal finance, and tax preparation and filing.

Founded in 1983, Intuit has annual revenue of more than $1 billion. The company has nearly 7,000 employees with major offices in 13 states across the U.S. and offices in Canada, Japan and the United Kingdom. More information can be found at www.intuit.com.

Note to Editors: Intuit, the Intuit logo, MRI, QuickBooks, Quicken and TurboTax, among others, are registered trademarks and/or registered service marks of Intuit Inc. in the United States and in other countries. Other parties' trademarks or service marks are the property of their respective owners and should be treated as such.

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Contact:
Intuit
Brendan Hughes, 216/825-6679 (MRI marketing specialist)
Brendan_Hughes@intuit.com

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Source: Intuit

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