Novomex Chooses Epicor(R) to Optimize Customer Service

Leading Manufacturer of Window Coverings in Mexico Selects Epicor ERP to Streamline Business Processes

IRVINE, CA and MONTERREY, MEXICO--(Marketwire - 11/01/10) - Epicor Software Corporation (NASDAQ:EPIC - News), a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, announced today that Novomex, a company with 18 years experience in the Mexican market specializing in the production and sales of window blinds and curtains from the Classic and American Blinds product lines, has selected the Epicor 9 next-generation enterprise resource planning (ERP) solution to integrate business processes and optimize customer service.

Based in Monterrey, Novomex operated its business with a homegrown software solution. However, as the business grew and the company planned for the future, it became evident that they needed a technologically advanced enterprise solution that would adapt to the new business plan.

"We serve over a thousand customers and order management is key to our manufacturing process," said Juan Bendeck, CEO at Novomex. "We were looking for an ERP solution that would help us meet our growth expectations; we needed a robust tool that would allow us to handle a large number of customers and that would enhance productivity, quality and data reliability -- we found all this and more in Epicor."

Before making the final decision, Novomex evaluated solutions from five ERP vendors. Epicor's transparency and consistency were key factors in the selection.

"We liked the opportunity to work directly with the software developer, since they have a significant presence in Monterrey. We also needed a tool with a customer relationship management (CRM) module, and Epicor demonstrated that its system permits us to handle a broad database easily. Novomex intends to strengthen our approach to customer service, and we expect that Epicor's technology will lead us in that direction," concluded Bendeck.

About Epicor Software Corporation
Epicor Software is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.

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Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

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