Date Posted: 8/11/2010
Trintech's Director of Client Support Services Named President of Dallas-Fort Worth Chapter of the Help Desk Institute
DALLAS, DUBLIN, Ireland and LONDON, Aug. 2, 2010 (GLOBE NEWSWIRE) -- Trintech Group Plc (Nasdaq:TTPA - News), a leading provider of integrated financial governance, risk management and compliance (GRC) software solutions, is pleased to announce the appointment of Director of Client Support Services, Ken Leaman, as President of the Dallas-Fort Worth (DFW) Help Desk Institute (HDI) chapter. HDI, a UBM TechWeb company, is the world's largest IT service and support membership association and the industry's premier certification and training organization.
Guided by an international panel of industry experts and practitioners, HDI is the leading resource for help desk/support center emerging trends and best practices. HDI provides members with a vast repository of resources, networking opportunities, and the largest industry event -- the HDI Annual Conference & Expo. Headquartered in Colorado Springs, HDI offers training in multiple languages and countries.
The DFW HDI chapter is consistently ranked in the top three of the 60 chapters within the United States. For several years in a row, the DFW HDI chapter has been awarded the Platinum Circle of Excellence from the national HDI organization, and it has the most comprehensive Support Analyst of the Year Award program. "Trintech's involvement with HDI proves its desire to provide world-class support and services to its growing customer base. This is represented by our overall customer satisfaction score of 4.8 or higher out of 5.0, each and every month," said Ken Leaman. For more information about HDI, please visit www.thinkhdi.com.
Through a suite of software modules, Trintech's Unity platform enables companies to increase the accuracy and transparency of financial reporting, reduce operational costs, shorten accounting cycle times, reduce the risk of material weaknesses and fully comply with financial regulations and compliance requirements. More than 600 leading global organizations benefit from Trintech's configurable and highly scalable solutions. For more information about Trintech, please visit www.trintech.com.
About Trintech Group
Trintech Group Plc (Nasdaq:TTPA - News) is a leading global provider of integrated financial governance, risk management, and compliance (GRC) software solutions for commercial, financial, and healthcare markets. Trintech's recognized expertise in reconciliation process management, financial data aggregation, financial close and reporting, risk management, and compliance enables customers to gain greater visibility and control of their critical financial processes leading to better overall business performance.
For more information on how Trintech can help you increase confidence in business performance and reduce financial risk, please contact us online at www.trintech.com or at our principal business office in Addison, Texas, or through an international office in Ireland, the United Kingdom, or the Netherlands.
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