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AS411 Community Home » Accounting Software » General Discussions » Intacct Software

 

agoleno wrote the following post on 5/15/2007 7:46:59 PM

I am extremely disappointed in this software's service.  I have been a client for five years through my accounting office.  My acccounting office recently dropped them.  I decided that I had enjoyed the ease of use of their software and did not want to complicate my life by switching.  When I contacted them they took their time returning my calls and emails...to tell me that they wanted a year contract for three times the price I had been paying.  I tried repeatedly negotiating and everytime I was denied and was told on the final day that I better sign or my service would be dropped.  What customer appreciation!!  Anyway I recommend if you are in anyway considering this accounting software look somewhere else...they do not care about the small businesses.

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