jhoward wrote the following post on 11/2/2005 11:33:02 PM
It seems my company is charged an arm and a leg for Great Plains support calls. I'm not concerned so much for the "per hour" amount charged. It just seems that our present support company takes twice the amount of time necessary to resolve what I think are common problems in Great Plains.
If you can refer a good Support company that provides efficient telephone and/or Webex support I will certainly appreciate it. Email me at Jhoward@Regionsair.com
Thank you,
Jeff Howard
Accounting Manager